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The passenger joins the bus service at their stop. |
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The passenger is given a newspaper and has access to the ACB during the journey. |
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The newspaper contains the ACB column comprising the previous period's comments. |
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This encourages onboard discussion and further contribution via the ACB. |
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At the end of the period the ACB is passed on to the local newspaper by the driver. |
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Comments are used as the basis for the next ACB column and feedback is passed on to service providers. |
